Reference checks are important because prior on-the-job performance is one of the best predictors of future job performance. Search committee members should gather broad, well‐balanced additional information about each candidate’s performance and potential. These provide an opportunity to research questions and concerns which arose from the application or during the interview.
Reference calls must be planned carefully to maximize reliability, validity and effectiveness and to minimize bias risks.
Create a reference checklist, or form, to a) keep inquiries consistently on-track, b) ensure coverage of the same topics with each reference for each applicant and c) capture appropriate record of each conversation. If you use a reference form, it should include:
The information received from references are a critical part of evaluating each applicant as a way to further assess candidates’ qualifications.